Search

Get in touch with EKA VIBE Swimwear! Whether you have questions about our latest bikini collections, orders, or collaborations, our team is here to help.

Contact us today for swift customer support and personalized assistance.

If you require any further information, please feel free to contact our customer care team. We will be more than happy to help.

To place an order, simply select the items you want to buy, select the design, color, and size, and then add them to your shopping basket.

When you’ve finished shopping, you can review your basket and confirm your order. Once the order is confirmed, you’ll be sent a confirmation email. If you can’t see the email in your inbox, please check your junk mail.

EkaVibe currently offers a variety of shipping methods depending on your location and the item you are purchasing. Some common shipping methods include standard shipping, expedited shipping, and overnight shipping. The available shipping options will be displayed at checkout, and you can select the one that best suits your needs. When selecting a shipping method, consider factors such as your location and the item you are purchasing.

EkaVibe offers standard shipping, expedited shipping, and overnight shipping options to accommodate different needs.

EkaVibe currently ships to customers within the United States, including U.S. territories, P.O. Boxes, and all U.S. Military bases, APO/FPO addresses, Puerto Rico, Guam, and the U.S. Virgin Islands.

Unfortunately, we do not offer shipping to customers outside the United States at this time.

Shipping speed is one of our top priorities, and we are committed to providing reliable and timely delivery. For this reason, we will only expand shipping to regions beyond the United States when we can confidently guarantee the same level of shipping efficiency and speed.

Our warehouse is located in City of Industry, CA.

At EkaVibe, customers have the convenience of selecting their preferred payment method at the checkout stage, including credit cards, debit cards, PayPal, and Apple Pay.

Please note that some payment methods may not be available in all countries. Customers are encouraged to verify the availability of specific payment methods in their region before making a purchase.

The delivery time for your package depends on the shipping method you selected and your location. Typically, standard shipping takes between 5-8 days for delivery.

However, this may vary depending on your country and any potential customs delays. If you need your package sooner, we also offer expedited shipping options for faster delivery.

Please note that the delivery time for your package can vary based on the shipping method chosen and your location.

Standard shipping generally takes between 5-8 days for delivery, but this timeline may be affected by your country's regulations and any customs delays that may occur.

Cancellation of orders in processing or shipped status is not allowed.

EkaVibe will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.

Customers are encouraged to review the return policy in detail before initiating a return.

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

To ensure eligibility for a full refund, customers must initiate their return request within 7 days of receiving all items in the order.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow EkaVibe 5 - 7 business days from the day we receive the returned package to process.
• EkaVibe will email you after return has been processed to confirm what has been done.

No, the sale is only for a limited time. Please make sure to be on time.

Yes, you can follow the order from processing to fully delivered state all the way, and get notified of each step if you wish to.

As soon as your order has been dispatched, you’ll receive an e-mail confirming that it has been sent, which contains the order tracking number. Go to the website of your chosen carrier and enter this tracking number to find out the delivery status of your order.

However, if you’ve not received this email, please check your junk mail and spam folder.

Eka Vibe no longer has physical store locations and currently has no plans to open stores.

Shop for all things Justice at https://ekavibe.com/ ! Follow us on Instagram and Facebook to stay up to date on all things.